Camper Issues:
After three seasons, our Viking camper's floor started to rot through especially by the door. We kept having water inside the camper and could not determine the problem. Michelle finally figured out that a clamp was not properly installed under the sink causing the slow flooding.
Our dealer, Kramer's Kampers inspected the situation and said our camper floor looked like a ten-year old camper rather than three-years. Somehow they convinced Viking to repair the damage by replacing the floor. In mid-February we pulled George (our camper) out of storage and pulled over to Kramer's. Viking then transported George to their facility in Michigan.
As usual, we planned and booked the entire 2017 camping trip in February. As time went on, we kept expecting to hear from Viking. Kramer's was not able to get answers from Viking on the status, only there were working on it. Time went on in March and April, still without any answers.
Our first camping trip was scheduled for the weekend of May 19. Kramer's told me Viking was finished with the floor but had to replace the roof. Estimated completion, not known.
Now that it is May, we cancelled our first trip and for a family camping the next weekend we took out our tent. We did not want to cancel this one since is was with my daughter and her family- the Grandkids!!
Finally Kramer's gave me phone numbers to call at Viking. Yesterday they told me the floor and roof were complete! But.....the found a mildew spot on the tenting on the backside and they would have to order the new tenting for replacement. After some discussion back and forth, we determined it was not to bad, they would send a replacement to our dealer if we felt it was necessary, and otherwise George was ready to go.
We asked that George arrive back at the dealer no later than Monday which we could make for the trip. Of course, I always have to call Viking and I will later today to find out about the transportation situation. More to come.
